Q. Does Cold weather affect the function of disposable vapes?

Yes — cold weather DOES affect the performance of disposable vapes.

Here’s how and why:

1. Battery performance drops in cold temperatures

Disposable vapes use lithium-ion batteries, which lose efficiency in cold conditions.

Effects include：

• Harder to activate / slow to fire
• Weak or delayed vapor production
• Shorter battery life
• Device may stop working temporarily until warmed up

Why?

Cold slows down the chemical reactions inside the battery, reducing power output.

2. E-liquid becomes thicker

In low temperatures (especially below 0°C):

• The vape juice becomes viscous / thicker
• Wicking becomes slower
• The coil may not get enough liquid → “dry hits”
• Vapor amount decreases

In extreme cold, the liquid may partially solidify.

3. Sensor issues

Cold temperatures can cause:

• Auto-draw sensors to become less responsive
• The device not detecting your inhale properly

4. Condensation problems

Moving between cold outdoors and warm indoors can create moisture inside the device:

• Possible leakage
• Internal condensation causing malfunction
• In rare cases, short-circuit

5. Plastic and seals may stiffen

Low temperatures can harden the plastic shell or rubber seals, causing:

• Cracks
• Leaks
• Poor airflow

Q. How to protect your disposable vape in winter?

These tips are ideal for –5°C to –20°C cold conditions:

✔ Keep it in your pocket, close to your body

✔ Avoid leaving it in the car

✔ Warm it gradually (not with direct heat) before using

✔ Take slow, gentle puffs to help warm the coil

✔ If it stops working, let it reach room temperature — often it revives

Q. How long for my order to deliver to my place?

Shipping or Delivery usually 2~6 business days.

We recommend ordering early, especially during winter, to avoid delays and keep your favourite products in stock.

We do our best to get your order on its way as quickly as possible!

• Same-day shipping: Orders with payment received before 4:00 PM are usually shipped the same business day.
• After 4:00 PM: Orders with payment received after 4:00 PM are usually shipped the next business day.
• Weekends & holidays: Orders with payment received after 4:00 PM on Friday, during weekends, or on statutory holidays will be shipped on the next business day.

⏰ Please Allow Us Time to Process Your Order

Please review our shipping schedule above before contacting us regarding the shipping status of your order.

Orders are processed according to the schedule above. An order placed late at night, after the 4:00 PM cut-off, or during a weekend or statutory holiday will not be shipped immediately and will be processed on the next business day.

To help us serve all customers efficiently, please avoid contacting us through Inbox Chat to inquire about an order before its scheduled processing time has passed. Your patience and understanding are greatly appreciated.

Once your order has been shipped, tracking information will be provided when available.

Q. What happens if my package is undelivered?

All orders are shipped with a tracking number through Canada Post, Purolator, or UPS. Customers are fully responsible for entering the correct and complete shipping address at checkout. We ship exactly to the address provided.

If the address is incomplete or incorrect (e.g., missing an apartment or unit number), the carrier may be unable to deliver the package. In this situation, the order may be marked as undeliverable, and you will need to contact the carrier directly to retrieve or redirect it:

• Canada Post: 1-800-267-1177

• UPS: 1-888-742-5877

• Purolator: 1-888-744-7123

If a package is lost, stolen, or cannot be delivered due to an incorrect or incomplete address, we are not responsible for refunds, replacements, or compensation. Any available compensation must be claimed directly from the carrier.

Q. How do I request a refund if I’m not satisfied with my purchase?

We accept returns, exchanges, and refunds within 7 days of purchase for items that are unopened, unused, and in their original sealed condition. A proof of purchase is required. We issue shipping labels for orders only, not for return packages.

Non-Refundable Items (Final Sale)

• E-liquid / E-juice

• Coils / Atomizers

• Disposable vapes

• Pre-filled pods

• Items marked special, clearance, or on sale

Warranty

We provide a 30-day warranty for manufacturer defects only.

Not covered:

• Improper use or not following instructions

• Misuse, accidents, or mishandling

• Unauthorized alterations or modifications

• Dropping or physical damage causing internal issues

If you can't find your question here, drop it to info@vapebug.ca directly and we will give you response.